COMPANY OVERVIEW
Our client is MNC company who providing technologies for industrial image processing.
JOB RESPONSIBILITIES
- Develop professionalism onsite service
- Develop rapport with customers through effective communication, interpersonal skills, and professionalism, responding to customer needs and working to satisfy customer expectations.
- Able to delivery of service product (Start-up, Maintenance, and Optimization) with excellent
- Plan and manage On-time preventive maintenance for Improving tool performance and Extending tool lifetime
- Be responsible for the onsite contract operational KPIs (MTTR, MTBF, Availability etc) and ensure the target fulfillment.
- Update and report status of progression and KPIs directly to Onsite Service Leader / Service Manager or Business Line Manager.
- Maintain regular meeting with customers to identify the customer’s requirement, analyze their demands and deliver gap closure plan.
- Keep effective interaction with other function (such as project and sales) to setup and optimize the cross functional processes.
- Support project with be assigned from Onsite Service Leader / Service Manager or Business Line Manager.
- Maintain global operation standard of TMC (Tool Management Center) system
- Develop cost saving program and improvement activity (kaizen) as information to support renewal service contract proposal with Service Sale.
JOB REQUIREMENTS
- Diploma or higher Mechanical or Mechatronic or Electrical Engineering or related equivalent
- At less 3- 5 years experiences in handling mechanical and electrical equipment such as automation system or robotic arms.
- Ability to remain positively motivated and foster team spirit at times of significant pressure, including assisting others to meet deadlines.
- Ability to design and deliver solutions on projects and on site.
- Effective written communication and report writing skills.
- Ability to maintain personal effectiveness particularly during periods of higher-than-normal workload.
Interested applicants please send your resume to:
Jun Fong Khor
Email: junfong.khor@jac-recruitment.com
EA Licence: 90C3026
EA Personnel No: R1439255
We regret to inform that only shortlisted candidates will be notified.
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