System Engineer (Application)

Job Responsibilities

• Manage and track day-to-day progress of all customer projects being assigned.
• Daily monitor to maintenance the AWS/ Azure cloud infrastructure.
• Attend project and maintenance meetings with customer from time to time.
• Implement the IT systems during project stage.
• Coordination, planning and execution of routine Maintenance job for contract customers.
• Handle change requests, trouble-shooting and support during maintenance stage.
• Assist test team in creating test plans and testing efforts.
• Efficiently identifies and solves project/application issues.
• Maintain application and project documentation.
• Provide daily IT technical support including system testing, deployment and operational maintenance.
• Any other tasks and/or duties assigned by the supervisor or manager.

• Possess at least a Diploma, Advanced/Higher/Graduate Diploma in Networking, Computer Science, IT, Mechatronics or equivalent.
• Min 2 years of experience in coordinating and support IT business processes.
• Knowledge in AWS cloud setup and configuration skills advantageous.
• Knowledge in asp.net and/or mobile development skills advantageous.
• Basic knowledge MS-SQL Database administration including data backup, recovery, security and integrity.
• Strong interpersonal and communication skills
• Able to work independently and under pressure to meet system performance service levels.
• Self-motivated with excellent customer service skill.
• Able to multi task and prioritize workloads effectively.
• Strong Interest in the field of IT, positive attitude and a willingness to learn.
• Possess good analytical thinking and troubleshooting skill.
• Good analytical and problem solving skills on technical level.
• Good teamwork and communication and planning skills.