Operations Coordinator

Your New Company: A fast-growing consumer electronics brand with a global presence is seeking a detail-oriented and proactive Operations Coordinator to join its Singapore team. Known for delivering high-quality products and seamless customer experiences, the company is expanding its operations team to support its growing online business across international markets.

Your New Role: As an Operations Coordinator, you will be responsible for ensuring smooth order processing, accurate inventory tracking, and timely logistics coordination. You’ll play a key role in maintaining operational efficiency and supporting the backend of the company’s digital commerce engine. Key Responsibilities:

• Manage daily order processing and coordinate with logistics partners to ensure timely shipping.

• Create and issue shipping labels with clear instructions for 3PL partners.

• Track and update shipment statuses, resolving delays or discrepancies proactively.

• Respond to customer inquiries related to orders across various online sales channels.

• Verify shipping invoices for accuracy and completeness.

• Reconcile monthly eCommerce sales records to ensure accurate transaction and fee tracking.

• Monitor inventory levels and analyze SKU-level sales trends to support replenishment planning.

• Maintain daily logs of inventory movements, counts, and adjustments.

• Assist with sales tax filings and ensure timely submissions.

• Investigate and file billing or return-related disputes with platforms and logistics partners.

• Support general administrative and operations-related tasks as needed.

Qualifications:

• Diploma with at least 2 years of relevant work experience.

• Strong proficiency in Google Sheets and Microsoft Excel.

• Meticulous attention to detail and ability to spot discrepancies quickly.

• Self-motivated with a proactive working style.

• Ability to multitask and thrive in a fast-paced environment.

• Basic bookkeeping and arithmetic skills.

• Strong communication skills.

• Fluency in Mandarin to liaise with colleagues and partners based in China.