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Process Executive

Job title: Process Executive
Contract type: Permanent
Location: Singapore
Specialisation:
Salary: S$3050 to S$3900
Start date: 23 Feb 2021
Job Reference: 51637
Contact details: Yuka Enomoto
Contact email: Yuka.Enomoto@jac-recruitment.com
Contact-phone: +65 6224 6864
Job published: 10 days ago

The Process Executive is responsible for processing documentation validation and sales administration supporting client activities.

 

Job Responsibilities

  • Review orders to ensure requirements and documentation accuracy
  • Periodically review priorities based on company needs and customer sensitivity
  • Assist in validation of contractual information and request queries related
  • Work closely with all level of the organization to meet customer business needs
  • Identify process improvements to increase productivity and quality
  • Ensure adherence to escalation process during resolution of complex queries
  • Maintain high level of customer service and professionalism
  • Backup support to team members when required

 

Job Requirements

  • Minimum 2 years of relevant experience in client support and customer service
  • Japanese Business proficiency is required to work with Japanese stakeholders
  • Dynamic, detailed oriented and able to work in a fast-paced environment

 

Interested candidates do submit updated resume.

 

Thank you for your application, we regret only shortlisted candidates will be notified.

 

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

EA Personnel: R1879515

Wong Pimin