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Cash Product Client Services

Job title: Cash Product Client Services
Contract type: Permanent
Location: Singapore
Specialisation: Banking & Financial Services / Insurance
Salary: $60,000 - $72,000
Reference: PR/090679
Job published: February 23, 2023 11:47

COMPANY OVERVIEW

Our client is one of the largest financial services companies in the world.

 

JOB RESPONSIBILITIES

  • Responsible for responding timely customers’ inquiries pertaining cash management products and services
  • Responsible to coordinate, collaborate and/or direct all internal stakeholders to drive all internal stakeholders to drive all customers’ issues and enquiries to a satisfactory resolution and closure
  • Customer’s inquiries and issues including customer’s onboarding, training, post implementation follow up, technical support, trouble shooting, new request acceptance from customer and task specified by Team Head, Section Head and MDs
  • Responsible to work with Front Office and Bank Office to ensure business continuity between customers and Bank.
  • To identify gaps and improvement areas to communicate these as leads to Product Team, Sales and Front Office.
  • To identify cross sell opportunities and recommend Bank Products and services to customers.
Job Requirements
  • 1-3 years of Banking experience.
  • Cash Management, Remittance Operation, Client Support, Front office. At least one are experience is desirable. IT knowledge is also advantageous.
  • Proficient in Microsoft Office.
  • Strong interpersonal skills with Flexible, attentive and customer focus approach are essential.
  • Excellent written and verbal communication skills
  • Good time management and ability to multi-task yet meticulous
  • Customer centric and good team player.
 

We regret to inform that only shortlisted candidates will be notified. Appreciate your understanding. Candidates require visa need not to apply.

EA: JAC Recruitment Pte. Ltd.
EA Licence: 90C3026 
EA Personnel: R22105440 
EA Personnel Name: Leong Han'En Helena