OVERVIEW
Our client, a private bank, is looking for an Assistant Relationship Manager for their Japan team.
Responsibilities
Administrative and client service support to Relationship Managers servicing Private Banking clients.
Respond to all client enquiries and instructions and provide resolution to most issues and requests.
Knowledge of KYC & On-boarding of Clients
Monitor transactions and activities in client accounts
Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements etc
Coordinate with Product Groups, Operations and other functional areas as necessary
Ensure adherence to internal and external regulations and policies at all times
Requirements
Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
Bachelor degree or diploma
Strong understanding of financial products and services
Excellent interpersonal, communication and client interfacing skills
Meticulous, strong attention to details
Possess future oriented mindset, strive to innovate and adapt to changes
Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
CACS 1 & 2 certified
Professional working proficiency in Japanese in order to liaise with Japanese speaking stakeholders
We regret to inform that only shortlisted candidates will be notified.
Appreciate your understanding.
EA: JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel: R24123855
EA Personnel Name: Mei Kamioka
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