Product Knowledge
- Responsible to receive/gather in time all information regarding product specifications or modifications of existing products, upgrading or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors / customers.
- Keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.
- Implementation of favorable conditions to support sales/marketing target achievement
- Conducts application and theoretical training for the representatives of the different distributors in the region.
- Provides end-user training, as and when necessary
- Develops to strengthen the product knowledge of distributors (Eg. Training manual, etc)
- Handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
- Maintains regular communication and continuous contact with all the subsidiaries & distributors.
- Prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.
- After every business trip, he/she prepares and submits a trip reports to supervisor and country area manager indicating the activities done, recommended action/s, person/s responsible, and other important information which management ought to know. Once prepared, he/she is responsible to ensure that these recommended actions are disseminated to the people concerned for proper implementation. Outcome of the said action/s should be followed up by him/her.
Requirement
- Diploma in Medical Technology or equivalent
- 5 years in Medical Technology practice
- PC literate (Excel, Words, Power Point)
- Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
- Travel Requirement: able to travel between 20% – 40% per year
- May need to work after office hours occasionally
If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to Jefferson.lim@jac-recruitment.com
Please note that only shortlisted candidates will be contacted, thank you.
JAC Recruitment Pte. Ltd.
EA Licence Number: 90C3026
Personnel Registration Number: R1106546
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