Job Title: Sales Support Executive/Patient Service Associate Location: Singapore
Your New Company: A fast-growing precision healthcare company is seeking a proactive and customer-focused Sales Support Executive to join its Singapore team. The organization is at the forefront of innovation in diagnostics and personalized medicine, offering advanced solutions that improve patient outcomes and transform clinical workflows.
Your New Role: As a Sales Support Executive, you will play a key role in supporting the sales team and ensuring smooth operational execution. You’ll manage customer interactions, coordinate sample logistics, and contribute to process improvements that enhance service delivery and internal efficiency.
Key Responsibilities:
Support daily sales operations to help achieve business goals and targets.
Handle administrative tasks including customer queries, sample kit preparation, and order processing.
Deliver excellent customer service and build trusted relationships with stakeholders.
Monitor and replenish consumables regularly.
Follow up on sample quality control and ensure customer acknowledgment.
Identify inefficiencies in sales processes and implement improvements.
Track and report progress of monthly and quarterly sales initiatives.
Assist in implementing and optimizing CRM tools to streamline workflows.
Support ad hoc duties such as organizing seminars and events.
Qualifications:
Diploma or higher in Business Administration, Life Sciences, or a related field.
Prior experience in customer service or sales coordination is preferred.
Ability to work under pressure and meet deadlines in a fast-paced environment.
Flexibility to manage customer support outside of standard working hours.
Strong communication and interpersonal skills.
Familiarity with CRM tools such as Salesforce or OnePageCRM is an advantage.
Excellent multitasking and attention to detail.
Ready to Take the Next Step?
Interested applicants, please click APPLY NOW or send a copy of your updated CV to Pinru.chen@jac-recruitment.com for a confidential chat.
Do note that we will only be in touch if your application is shortlisted.
Chen Pinru
JAC Recruitment Pte Ltd
EA License Number: 90C3026
EA Personnel: R25130085
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