Manager - IT Service Management, Japanese Speaking

COMPANY OVERVIEW
One of the famous tech consulting firms is looking to hire a Manager to work with their client, a bank.

JOB RESPONSIBILITIES

• Enhancing the IT Service Management (ITSM) project management capabilities of IT department in the client organization.
• Assisting execution of improvement actions to realize sufficient IT Service Management (ITSM) capabilities in the IT department.
• Collaboratively work with team members to execute improvement actions.
• Analyze workload of each project and task
• Adjust master schedule of each project
• Draft IT Service Management (ITSM) guidelines for IT department
• Draft template of IT Service Management (ITSM) deliverables (e.g. Policy, Standard, Procedure, Manual, Roles and Responsibilities, etc)
• Draft project status reports for IT Service Management (ITSM) enhancement
• Other relevant tasks (e.g. meeting facilitation, documentation, proposal of further improvement etc.)

JOB REQUIREMENTS

• Bachelor’s degree
• 10-15 years of working experience preferably in consulting firm
• At least 3 year of IT Service Management (ITSM) experience for IT project
• Documentation experience in IT Service Management (ITSM) context (PowerPoint, Excel, Word skills are required)
• Systematic knowledge of IT Service Management (ITSM)
• Client facing experience
• Fluent Business level Japanese to liaise with Japanese speaking clients

BENEFITS

• Salary: Depends on your experience
• Location: City and East

Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

#LI-JACSG
#countrysingapore

Oba Nana (R1988153)
JAC Recruitment Pte Ltd (EA Lic No: 90C3026)