Data Management Lead

 

Key responsibilities include:

• Partner with Enterprise/Application/Data Architects, Application Developers, and other IT network and infrastructure teams to run and operate IT application services
• Work closely with technology stakeholders on the operational front
• Understand issues raised by users and provide assessment and resolution to these issues.
• Monitor and take accountability in the system health, performance and service quality of the application
• Lead incident response, investigation and resolution effort by working closely with different stakeholders (vendors, development teams, infrastructure team, etc) to restore service
• Monitor product vulnerabilities and patch availability and provide the relevant assessment and plan to implement the remediation. 
• Maintain deep technical knowledge in terms of application design and ensure the technical information are sufficiently updated
• Identify areas of improvement for the applications (both operationally and functionally) and work with the relevant stakeholders (business and technology) to plan and execute the improvement. 
• Provide management insights of application operations through Real-time Dashboards for better visibility on events and metrics.

Job Requirements :

• At least 5 years of hands on experience in handling application operations in one or all of the following areas 

• Good experience in implementing automation for application monitoring and operations.
• Strong technical skills in data / software architecture
• Working experience in vendor management
• Must be organized, able to work with minimal supervision, flexible to work on different projects in a rapidly changing environment
• Experience/Knowledge in the following areas will have be an advantage