Customer Support

• Support Japanese customers in contracting procedures.

• Provide customers with a high brand image, service experience, and customer satisfaction.

• Assist with digital marketing using data analytics.

• Contact insurance companies by email.

• Perform administrative tasks such as sending courier services, replenishing and printing forms and brochures, and ordering stationery.

• Handle receipt and dispatch of documents internally.

• English business level (for internal communication and email correspondence with insurance companies).

• Native Japanese level (for communication within the company, especially in reports to superiors).

• Proficient PC skills: ability to prepare documents and organize data in Word and Excel.

• Hospitality-minded and able to take responsibility.

• Previous experience working in an insurance company would be an advantage.

■ Working Condition

• Working hours: 10:00 am - 3:00 pm, 4.5 days a week (AM only on Fridays).

• Working from home: 2.5 days at home, 2 days in the office per week.

• Working hours can be adjusted for each day of the week, but a minimum of 3.5 days per week (including one day in the office)

   

■ Benefits

• Salary: $2,700 per month (23 hours per week, $27 per hour).

• Transport: paid, $70 per month.

• Paid leave: 83 hours per year.

• Medical assistance: up to $50 per month for medical expenses, up to $200 per year for annual medical check-up.

• Number of interviews: one face-to-face interview scheduled.