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Membership Executive - Japanese Speaking

Job title: Membership Executive - Japanese Speaking
Contract type: Part Time
Location: Singapore
Specialisation:
Salary: around S$3,000~4,000
Start date: 15 May 2020
Job Reference: 50561
Contact details: Konno Toshiaki
Contact email: toshiaki.konno@jac-recruitment.com
Job published: 17 days ago

Our client, providing luxury membership services example travel, dining, shopping and wellness to members is now looking for Membership Executive.

 

 

[Job Role]

  • Responsible for providing excellent service to member’s enquiries (Membership Q&A, promotion, service), maintain good rapport. Basically liaising with customers via Email.
  • Handle all enquiries and transactions, monitoring the status and take proactive approach in following up.
  • Works collaboratively and in a positive manner with others.
  • Prepares timely and accurate documentation and reports

 

[Requirement]

  • 1~3 years of customer service experience in Japanese (hospitality industry would be advantage)
  • JLPT1~2 level of Japanese skill to liaise with customers in Japanese. (Especially for good at Read / Write)
  • Passion of enjoying customer service.

 

[Others]

  • Location: City
  • Working Hours: 9~6pm