COMPANY OVERVIEW
Our client is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. They are a privately owned organization that has organically grown over 50 years and now employs in excess of 5,600 highly skilled personnel worldwide. Currently hiring for the Customer Service Specialist for Japan market.
Our client is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. They are a privately owned organization that has organically grown over 50 years and now employs in excess of 5,600 highly skilled personnel worldwide. Currently hiring for the Customer Service Specialist for Japan market.
JOB RESPONSIBILITIES
- Receive and triage incoming queries from corporate clients: resolve, or escalate as appropriate.
- Demonstrate knowledge of assigned study protocols and IRT specifications
- Document IRT database changes in line with SOPs and Work Instructions.
- Perform data verification as needed
- Assist in performing routine IRT availability testing
- Perform other responsibilities as assigned by management
JOB REQUIREMENTS
- Knowledge of Japan market, proficient in Japanese Language as this role requires frequent communication with Japanese counterparts.
- Service-oriented
- Knowledge of MS suite
Interested applicants please send your resume to:
Kyohei Oikawa
Email: kyohei.oikawa@jac-recruitment.com
Kyohei Oikawa
Email: kyohei.oikawa@jac-recruitment.com
EA Licence: 90C3026
EA Personnel No: R23112694
Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
EA Personnel No: R23112694
Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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