Customer Service Representative

COMPANY OVERVIEW
Our client is a leading company in manufacturing complex fabricated and precision-machined components and assemblies. On top of their manufacturing capabilities, they also provide Maintenance, Repair, and Overhaul (MRO) services of aircraft spare parts.

JOB RESPONSIBILITIES

Looking for individuals who are good coordinators across internal departments and client servicing. You will be responsible for the servicing of client accounts to ensure contractual agreements are delivered accordingly. In this role, you will focus on the following:
 

• Updating client on the progress of deliverables and provide customer service on requests/issues
• Understand the contractual agreements with clients and vendors
• Communicate with internal teams to ensure production or repair of parts are on schedule
• Communicate with vendors to ensure their deliveries are timely and meets our requirements
• Update project progress and details into internal system
• Attend client or vendor meetings when required

JOB REQUIREMENTS

• Diploma/Degree in Business/Engineering or equivalent combination of at least 1 year related experience in Aviation/Aerospace sector
• Strong communication, good interpersonal and time management skills
• A meticulous, organized, and resourceful team player
• Able to work independently with minimal supervision

BENEFITS

• Visible career prospects and progression opportunities.
• Attractive and highly competitive remuneration, bonus, and benefit schemes.

Interested applicants please send your resume to:
Catherine Ong
Email: catherine.ong@jac-recruitment.com
JAC Recruitment Pte. Ltd.
EA License No: 90C3026
EA Personnel No: R22106027
We regret to inform that only shortlisted candidates will be notified.