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Vacation Consultant

Job title: Vacation Consultant
Contract type: Permanent
Location: Singapore
Specialisation:
Salary: $0 - 50 k
Start date: 16 Sep 2020
Job Reference: 51098
Contact details: Tatsuya Aizawa
Contact email: Tatsuya.Aizawa@jac-recruitment.com
Job published: 2 days ago

Our client is a leading vacation group with worldwide reputation. The headcount in Singapore has over 100 employees and office is conveniently located near the MRT.

 

Job Responsibilities

  • Serve as the first point of contact for club members
  • Sell / promote Clubs and additional travel-related products/services
  • To provide exceptional service to club members
  • Utilize effective listening and customer service skills to identify member needs / problems and expectations
  • Educate members on the value of their membership
  • Handle complaints by providing appropriate solutions and alternatives on a timely manner
  • To provide and tabulate calls stats and sales reports whenever necessary
  • Assist in document translation when required

 

Job Requirements

  • Minimum tertiary qualifications and or equivalent
  • Minimum 1 year of sales / service experience preferably from the travel-related industry or a Contact Centre environment
  • Ability to speak and write fluent foreign language (dependent on team requirements)
  • Customer service focus and excellent sales skills with demonstrated track record
  • Able to meet performance objectives, exhibit self-discipline, display Contact Centre and company values as well as core competencies

 

Interested candidates, kindly submit your updated resume.

 

Thank you for your application, we regret only shortlisted candidates will be notified.

 

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

EA Personnel: R1879515

Wong Pimin