Job title: SERVICENOW Consultant
Contract type: Permanent
Location: Chhattisgarh
Salary: $0 - $0
Start date: 19-10-2021
Reference: PR/081399
Contact details: Sarah Chin
Contact email:
Job published: October 13, 2021 20:55

Our client is a US based IT consulting firm. We are currently looking for ServiceNow technical consultant(s) to join this fun and dynamic organization that is prime for regional expansion in APAC. Multiple position(s) are available.

As part of the broader project team, responsibilities will include liaising directly with clients to identify and document their requirements and the configuration and development of software to meet those requirements.
Key Responsibilities
  • Work on assigned activity/task with other team members in the project and own a distinct aspect of the project
  • Take charge of finding information sources, gathering, and interpreting problem statements, execute analysis, and present findings to team members and stakeholders
  • Must have strong knowledge of ServiceNow fundamentals, configuration & scripting.
  • Work collaboratively with the team & project manager to deliver assigned work on time
  • Maintain an effective and proactive follow-up & updates with stakeholders
  • Perform and organize ongoing support for customers such as report building, data quality, new integrations, etc
  • Configuring, developing, and testing solutions on the platform to meet business requirements
  • Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to our clients
  • Working with our process owners to identify opportunities for improvement
  • Engage with clients to provide advice to solve problems & create value
  • Coordinate training & workshop
  • Collaborate with the project team to deliver the project efficiently
  • Educating our users on how to use the platform best
  • Assisting our Business Analysts and Senior Developers and providing ad hoc support to the Team where required
  • Enhance & increase ServiceNow knowledge by doing continuous learning, training, and certification

  • Possess minimum 3-5 years of IT experience
  • Sound ServiceNow knowledge
  • Sound JavaScript knowledge
  • Openness to travel
  • Tertiary education preferred
Professional qualifications and education requirements
  • At least two years of work experience in ServiceNow projects
  • ServiceNow admin certification (CSA)
  • ServiceNow certified application developer (CAD), will be a plus
  • Excellent problem solving & communication skills
  • Embrace design thinking

Working Location: Singapore

Apply online or feel free to contact me directly (via for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Sarah Chin (R 1655546)
JAC Recruitment Pte Ltd (EA Lic No: 90C3026)