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Service Planner

Job title: Service Planner
Contract type: Permanent
Location: Singapore
Specialisation:
Salary: $41,600 - $52,000
Reference: PR/081610
Contact details: Jun Fong Khor
Contact email: junfong.khor@jac-recruitment.com
Job published: November 11, 2021 15:43
COMPANY OVERVIEW
Our client is one of the largest Air Compressor manufacturers worldwide. Their equipment covers Marine, Oil & Gas, pharmaceutical, Semiconductor industry etc.


JOB RESPONSIBILITIES
  • Plans service interventions based on vessel’s schedule and duration of port call, anchorage, or shipyard’s stay.
  • Allocates service jobs based on resource availability and FSE competence levels.
  • Coordinates with customer / agent / inter-company for attendance and administrative support based on vessel’s schedule.
  • Improves customers’ experience with effective coordination.
  • Understands and acts on customers’ feedback in a timely manner to ensure customer satisfaction and improve NPS.
  • Follow up on service jobs and activities assigned globally
  • Liaise with internal stakeholders on the above SAP formalities
  • Check spare parts availability, warranty for all assigned jobs.
  • Invoicing / ePO issuance/ credit note / goods received
JOB REQUIREMENTS
  • Degree in Mechanical, Marine, Oil & Gas Engineering, or related studies.
  • Minimum 2 years working experience in service planner or service supervisor role, preferably working w
  • Candidates with no relevant experience is also welcome to apply.
  • Able to bridge between and build up rapport with customer and internal engineering team.
  • Must possess strong problem solving, communication and interpersonal skills.

Interested applicants please send your resume to:

Jun Fong Khor
Email: junfong.khor@jac-recruitment.com
EA Licence: 90C3026
EA Personnel No: R1439255

We regret to inform that only shortlisted candidates will be notified.

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