Senior Manager, Digital Product (IT Transformation)

Job title: Senior Manager, Digital Product (IT Transformation)
Contract type: Permanent
Location: Singapore
Salary: $6,500 - $8,000
Reference: PR/081533
Contact details: Sarah Chin
Contact email:
Job published: November 01, 2021 23:01
Our client is one of top 3 leading integrated developer, Real Estate asset and investment firm from Asia with presence in APAC and UK. In line with its business transformation strategy which is geared toward more digitization of service offering, we are currently looking for a Digital Product, Senior Manager to work with a lean team of 3.
Reporting to the Digital Products Lead, you will drive digital transformation for the retail business in Singapore by developing its digital ecosystem. You will work closely with internal and external stakeholders to build and maintain an engaging lifestyle application throughout its lifecycle. You will optimise customer experience, drive platform growth and deliver digital roadmap milestones while ensuring compliance with all IT policies.
  • Provide support for the Singapore retail business unit’s (BU) digital ecosystem by defining, articulating and balancing the needs of various internal and external stakeholders
  • Take ownership of the Business Unit’s digital roadmap, using agile methodologies to deliver key milestones within the stipulated project timeline
  • Establish, monitor and report on product performance to stakeholders and product owners.
  • Create, manage and communicate the digital roadmap
  • Refine customer’s and merchant’s experience by identifying gaps in each stakeholder’s journey to optimise platform growth and provide seamless merchant on-boarding
  • Collaborate with stakeholders / product owner during the visioning and concept development phase, translate business needs into product requirements
  • Proactively manage external vendors while effectively collaborating with product owners to implement improvements throughout the digital ecosystem to drive platform performance metrics
  • Ensure all aspects of the digital ecosystem adheres to Group IT policies, including data management best practices and Centre for Internet Security (CIS) benchmarks where applicable
  • Conduct regular risk assessments. Proactively identify policy gaps and, working with vendors and internal stakeholders to implement corrective action
  • Serve as lead for all internal audits by working closely with vendors and internal teams to support process audits, IT system audits and data audits
  • Perform the role of IT policy champion by supporting vendor and internal customers’ questions relating to IT policies and compliance

•            Bachelor’s degree in any discipline
•            Minimum 5 years of related experience
•            Work well within a cross-functional team
•            Effectively influence stakeholders while managing multiple initiatives with varying timelines
•            Enjoys aligning internal and external teams while on a common journey
•            Excels at project and compliance documentation

Working Location: Singapore

Apply online or feel free to contact me directly (via for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Sarah Chin (R 1655546)
JAC Recruitment Pte Ltd (EA Lic No: 90C3026)