The Sales Operations Analyst role offers the opportunity to support commercial strategy execution across APAC within a mission-driven healthcare technology environment. This role plays an important part in improving sales processes, strengthening system adoption, and enabling data-driven decision-making across regional and global commercial teams.
Responsibilities
Establish strong partnerships with APAC Sales Leadership and serve as a trusted advisor
Work closely with Global Commercial Operations to represent regional requirements and provide subject matter expertise on system enhancements and process optimisation initiatives across programmes such as CRM, quota management, and Sales Operations roadmaps
Design, refine, and maintain core processes to ensure the accuracy and reliability of commercial data for analytical purposes
Deliver in-depth analyses to uncover insights, trends, and key business drivers, and effectively communicate findings to stakeholders
Collaborate with sales leadership and global teams to manage and implement territory design within Salesforce
Partner with regional Sales Operations teams to exchange best practices, address process challenges, and maintain alignment across functions
Support account and territory planning, as well as customer profiling activities across the region, while ensuring consistency with global programme updates
Coordinate with the Regional Funnel team to uphold KPIs and processes in line with global standards
Promote the adoption of commercial systems and sales enablement tools through user training, onboarding, and continuous education
Maintain CRM as the single source of truth for pipeline tracking and account segmentation management
Requirements
A minimum of five years of relevant experience, typically supported by a bachelor’s degree
Proficient in both written and spoken Japanese to manage documentation and effectively collaborate with the Japan Sales team
Fluent in English with strong communication skills to engage seamlessly with global stakeholders
Highly detail-oriented with a strong commitment to delivering accurate, high-quality work within deadlines
Proven ability to manage multiple priorities, collaborate within teams, and operate independently when needed
Well-developed skills in analysis, organisation, problem-solving, and project management
Solid understanding of Go-To-Market strategies, key performance metrics, data-driven decision-making frameworks, and customer engagement processes
Proactive, adaptable, and positive mindset, with strong interpersonal and communication skills to work cross-functionally and navigate complex or challenging situations
Advanced proficiency in Microsoft Office and Outlook, with a natural aptitude for quickly learning and using new software applications
Proven experience in Commercial Operations, Sales Operations, FP&A, or a similar commercial support function is highly desirable
Comfortable working with various software applications, particularly web-based platforms
Familiarity with SAP and Salesforce is advantageous
About the company
A global company in the healthcare technology industry, this organisation develops advanced solutions that support research, diagnostics, and patient outcomes. It focuses on innovation, data-driven decision-making, and expanding access to technologies that contribute to healthcare discovery and improvement.
JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel Name: Terada Shota
EA Personnel: R25157256