Specific Responsibilities:
To be responsible for day-to-day management of all aspects of customer service.
Attend to general inbound enquiries, requests and feedbacks received via phone and e-mails.
Work well with overseas relocation team to ensure exceptionally high standard of service is being delivered.
Job Specifications/Requirements:
Minimum Diploma or Degree, preferably with discipline in Logistics or Supply Chain Management.
Japanese language proficiency (to handle customer interactions in Japanese)
Preferably having 2 to 3 years and above in sales experience in removal services and/or logistics.
Candidate must have prior “hunter” sales experience.
Candidate must have an excellent sales track record, strong communication and negotiation skills.
Candidate must have a pleasant demeanour and a positive attitude to function within a team-based environment.
Able to work with all levels of people with diverse cultures/backgrounds.
Possess an outgoing and affable personality.
A team player.
Workdays: Mondays to Fridays and Saturday, Once a month
Work Hours: 8:30am to 5:30pm (Mondays to Fridays) and 8:30am to 12:30pm (Saturday, Once a month)
■AWS: Yes
■Insurance ― Yes (Hospitalization & Surgical / Personal Accident / Life / Outpatient)
4 types of insurance:
1) Group Personal Accident Insurance, covers 24/7 worldwide
2) Work Injury Compensation Insurance
3) Group Hospital and Surgical Insurance
4) Group Outpatient Clinical Insurance
*subjected to insurer T&C
■Medical Reimbursement ― Yes ( Dental and Specialist claims for staff, capped at S$200 and S$500 respectively per fiscal year)
■Annual Leave: 14 days (Annual leaves starting from 14 days till 21 days, depending on the duration of employment)
■Sick Leave: 14 days
JAC Recruitment Pte. Ltd.
1 Raffles Place #42-01, One Raffles Place, Tower 1, Singapore 048616
Tel: 8440 0945 Name: Mugen Kotobuki
EA Personnel Registration Number: R26160791
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