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Regional Service Coordinator (Japan Market)

Job title: Regional Service Coordinator (Japan Market)
Contract type: Permanent
Location: Singapore
Specialisation:
Salary: $0 - 50 k
Start date: 30 Oct 2020
Job Reference: 51226
Contact details: Nicholas Kong
Contact email: nicholas.kong@jac-recruitment.com
Job published: 1 day ago

Our client, a global Japanese leader in Hardware Solutions is looking for a Regional Service Coordinator. The Service Coordinator serves as the contact point of all service activity and is responsible to coordinate all service delivery within the region.

 

Regional Service Coordinator

[Responsibilities]

·        Responsible for the daily service delivery within region

·        Familiar with customers, service status and overall business within region

·        Implement improvement programs to improve service uptime.

·        Answer queries regarding service delivery

·        Maintain personnel summary, coordinate training programs and escalate issues with staffs

·        Provides backup to customer care organization

[Requirements]

·        Proficiency in Japanese and English is needed to liaise with Japan and JAPAC client counterpart.

·        ERP & SAP System background required

·        Experience in customer service is an advantage

 

Thank you for your application we regret only shortlisted candidates will be notified.

 

JAC Recruitment Pte Ltd
EA Licence Number: 90C3026
EA Personnel: R1876049
Kong Zhuo Liang