Our client, a global Japanese leader in Hardware Solutions is looking for a Regional Service Coordinator. The Service Coordinator serves as the contact point of all service activity and is responsible to coordinate all service delivery within the region.
Regional Service Coordinator
· Responsible for the daily service delivery within region
· Familiar with customers, service status and overall business within region
· Implement improvement programs to improve service uptime.
· Answer queries regarding service delivery
· Maintain personnel summary, coordinate training programs and escalate issues with staffs
· Provides backup to customer care organization
· Proficiency in Japanese and English is needed to liaise with Japan and JAPAC client counterpart.
· ERP & SAP System background required
· Experience in customer service is an advantage
Thank you for your application we regret only shortlisted candidates will be notified.
JAC Recruitment Pte Ltd
EA Licence Number: 90C3026
EA Personnel: R1876049
Kong Zhuo Liang