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Quality Assurance (Customer Experience)

Job title: Quality Assurance (Customer Experience)
Contract type: Permanent
Location: Singapore
Specialisation:
Salary: $60,000 - $80,000
Start date: 19-09-2021
Reference: PR/081038
Contact details: Toshiaki Konno
Contact email: toshiaki.konno@jac-recruitment.com
Job published: August 17, 2021 10:25
Well-known social media company is looking for Japanese Speaking -  Quality Assurance talent. (Specialist of Customer Experiece)
 
[Job Role]
Conduct quality review regulary and ensure the excellent quality and the success of comapny culture.
Keep follow and uptdate product knowledge and processes.
Responsible for analysing the feedback and execute how they can improve. 
 
[Requirement]
-Experience in Customer Service Quality Assurance, Customer Excellence, Customer Experience etc.
-Strong communication and multi-tasking skill.
-Self-driven, Excellent analysing and coaching skill.
-SIX Sigma / COPC are an advantage.
-Fluent Japanese is required to handle Japan market.
 
 
We regret to inform applicants that only shortlisted candidates will be notified.
Thank you for your understanding.
 
JAC Recruitment Pte. Ltd.
EA License Number: 90C3026
EA Personnel: R1105328
KONNO TOSHIAKI
 
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