Operations Manager

Job title: Operations Manager
Contract type: Permanent
Location: Singapore
Salary: $50 - 100 k
Start date: 17 Dec 2020
Job Reference: 51457
Contact details: Nicholas Lau
Contact email:
Contact-phone: +65 6224 6864
Job published: about 1 month ago

Job Description

·         Lead the teams providing medical information to clients and healthcare organisations

·         Supervise all client documentation

·         Keep up to date with medical/clinical information shared to clients/healthcare organizations, regulatory procedures, SOPs and company policies 

·         Coordinate all processes between clients, staff and management

·         Ensure that staff are equipped with the necessary medical/clinical knowledge and techniques to provide clients and healthcare organizations with optimal customer service

·         Provide advice and expertise to client-facing colleagues       

·         Manage team matters on a daily basis


Job Requirements       

·         Mandarin Language is a must to communicate with Mandarin-speaking clients

·         Degree in Life Sciences/Pharmaceutical required

·         At least 2 years of management experience in the customer service industry preferred

·         Able to work shift hours (start early morning, end late evening) - no weekend/night shifts required


EA: JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel: R2093586
EA Personnel Name: Lau Wei Kiat, Nicholas