The Operations & Sales Support Executive role provides operational and administrative support for corporate travel and Meetings, Incentives, Conferences & Exhibitions (MICE) programmes. The position works closely with the sales team to coordinate travel arrangements, manage bookings, liaise with local and overseas vendors, and support the smooth execution of corporate travel programmes, events, and incentive trips. This role is a great fit for candidates with experience in travel operations, ticketing, reservations, corporate travel, hospitality, or MICE coordination.
Responsibilities
Travel & Operations Support
Manage flight reservations and ticket issuance
Coordinate hotel bookings, transportation arrangements, restaurant reservations, and other travel-related services
Arrange group travel logistics and itinerary planning for corporate and MICE projects
Prepare travel documents, briefing materials, tour booklets, and traveller information packs
Handle travel insurance requests and visa-related enquiries
Liaise with airlines, hotels, and local and overseas suppliers to obtain quotations and confirm bookings
Arrange airport transfers, coach services, and ground transportation logistics
Support daily operational activities for business travel programmes
MICE & Project Coordination
Support the operational execution of meetings, conferences, incentive trips, exhibitions, and corporate events
Assist with venue sourcing and coordination activities
Coordinate event logistics and vendor arrangements
Support the smooth execution and delivery of client programmes
Administrative & Sales Support
Prepare quotations, Event Orders (EOs), invoices, and operational documentation
Provide administrative support to the sales team
Assist with proposal preparation and follow-up activities
Handle customer enquiries, feedback, and issue resolution professionally
Maintain accurate records and documentation
Requirements
Diploma in Tourism, Hospitality, Business, or a related discipline
Experience coordinating travel bookings and group travel arrangements
Knowledge of airline ticketing and travel-booking processes
Familiarity with Global Distribution System (GDS) platforms such as Amadeus, Sabre, or Galileo
Proficiency in Microsoft Office applications
About the company
A well-established international company in the travel and tourism industry with operations across the Asia-Pacific region, Europe, and other major markets. The company provides corporate travel management, business travel, MICE, event management, group travel, and leisure travel solutions to corporate, public-sector, and individual customers. Its services include customised travel arrangements, group travel coordination, incentive trips, conferences, and large-scale events.
JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel Name: Ng Siew Thien
EA Personnel: R22107842
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