Customer Service Executive

Job title: Customer Service Executive
Contract type: Permanent
Location: Singapore
Salary: $60,000 - $78,000
Reference: PR/081553
Contact details: Jun Fong Khor
Contact email:
Job published: November 11, 2021 10:20
Our client is one of the largest providers of test and assembly services for a wide range of semiconductor devices.

  • Provide Incoming Dies visibility to the Factory for planning and execution.
  • Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment requirements.
  • Provide instruction to Planning to execute orders and changes in priorities and orders.
  • Provide wip status, ship-out plan and finished good information to customers.
  • Brief internal team on changes in flow / process / customer requirements after understanding customers' specs.
  • Maintain pricing and sales order creation for billing and shipment.

  • Degree in Engineering, Business Administration or Marketing Management or related studies.
  • Minimum 2 years working experience in customer service, preferably in a semiconductor (Subcon) Sales & Marketing environment.
  • Candidates with no relevant experience is also welcome to apply.
  • Able to bridge between and build up rapport with customer and internal engineering, logistics & planning team.
  • Must possess strong problem solving, communication and interpersonal skills.

Interested applicants please send your resume to:

Jun Fong Khor
EA Licence: 90C3026
EA Personnel No: R1439255

We regret to inform that only shortlisted candidates will be notified.