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Customer Service cum Inside Sales

Job title: Customer Service cum Inside Sales
Contract type: Permanent
Location: Singapore
Specialisation:
Salary: $0 - 50 k
Start date: 13 Apr 2020
Job Reference: 50647
Contact details: Dawn Han
Contact email: dawn.han@jac-recruitment.com
Job published: 21 days ago

Customer Service cum Inside Sales,  Japanese speaking – MNC, Jurong West

  

 

Our client is one of the world leading Equipment Manufacturer.

 

Responsibilities

·         Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.

·         Actively looking for new prospects in the internet to grow business and gain market share

·         Being the primary contact to the customers in Japan for all matters related to enquiries, back-orders, questions with regard to invoice, complaints, logistical aspects, customers’ claims and returns

·         Provide correct parts to the customer

·         Primary contact for the customer for all matters related to back-orders, questions with regard to invoice, complaints, logistical aspects, outstanding items

·         Initiating telephone and email contact with potential prospects from developed web and lead generation lists; cold calling as needed.

·         Providing support to qualified prospects and customers including follow up, product information, quotations and closures.

·         Act as a primary point of contact for their managed account list and ensuring speedy response to all clients requests.

·         Providing forecasting and account opportunity as needed.

 

Requirements:

·         GCE ‘O’ Level / Diploma in any field

·         Sales oriented person with at least 2 - 3 years related experience  

·         Must be able to speak English and Japanese

 

Our client offer

·         Salary $3,000 - $3,800 + AWS + VB

·         5 days’ work, Monday – Friday 9am – 6pm

 

Interested applicants please submit your resume in MS Word format with a copy of your recent photograph, kindly include the following particulars

·         Reason for leaving

·         Last drawn remuneration package

·         Notice period

 

 

 

We regretted that only short-listed candidates will be replied.