Customer Service cum Inside Sales, Japanese speaking – MNC, Jurong West
Our client is one of the world leading Equipment Manufacturer.
· Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.
· Actively looking for new prospects in the internet to grow business and gain market share
· Being the primary contact to the customers in Japan for all matters related to enquiries, back-orders, questions with regard to invoice, complaints, logistical aspects, customers’ claims and returns
· Provide correct parts to the customer
· Primary contact for the customer for all matters related to back-orders, questions with regard to invoice, complaints, logistical aspects, outstanding items
· Initiating telephone and email contact with potential prospects from developed web and lead generation lists; cold calling as needed.
· Providing support to qualified prospects and customers including follow up, product information, quotations and closures.
· Act as a primary point of contact for their managed account list and ensuring speedy response to all clients requests.
· Providing forecasting and account opportunity as needed.
· GCE ‘O’ Level / Diploma in any field
· Sales oriented person with at least 2 - 3 years related experience
· Must be able to speak English and Japanese
Our client offer
· Salary $3,000 - $3,800 + AWS + VB
· 5 days’ work, Monday – Friday 9am – 6pm
Interested applicants please submit your resume in MS Word format with a copy of your recent photograph, kindly include the following particulars
· Reason for leaving
· Last drawn remuneration package
· Notice period
We regretted that only short-listed candidates will be replied.