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Client Onboarding Operations Specialist, Brokerage & Global Markets

Job title: Client Onboarding Operations Specialist, Brokerage & Global Markets
Location: Hong Kong
Specialisation: Banking & Financial Services / Insurance
Salary: SGD 180,000 - 180,000 (Annual)
Reference: PR/097729
Job published: October 02, 2026 16:19
Work Arrangement: Onsite

About the company

A company in the securities industry is hiring for a Financial Institutions Client Onboarding Specialist position.

This is an exciting opportunity to join a fast-paced environment supporting institutional client onboarding activities across Financial Institutions. The role offers broad exposure to stakeholders across Front Office, Compliance, Legal, and Operations functions, while playing a critical part in ensuring a seamless onboarding experience and maintaining high regulatory standards.

Responsibilities

  • Manage the end-to-end onboarding process for Financial Institution clients, ensuring all requirements are completed within established service levels.

  • Coordinate the collection, verification, maintenance, and system input of KYC and CDD information, ensuring documentation is complete and properly archived prior to account activation.

  • Monitor and resolve outstanding CDD deferrals by proactively engaging with clients and internal stakeholders to obtain required information and documentation.

  • Conduct daily operational reviews, including sanctions screening, World-Check screening, CRS and FATCA classifications, and maintain accurate client records within internal systems.

  • Ensure strict adherence to AML policies, regulatory requirements, and internal controls, escalating any discrepancies or potential concerns promptly.

  • Partner closely with Front Office, Legal, Compliance, and Back Office teams to facilitate efficient onboarding processes and minimize operational bottlenecks.

  • Support system testing, data remediation exercises, and process enhancement initiatives to improve operational efficiency and client experience.

Requirements

  • Bachelor's degree or above. Candidates with qualifications in Information Technology, Computer Science, or a related discipline are preferred.

  • Minimum 5 years of operations experience within Financial Institutions, with a strong focus on institutional client onboarding.

  • Prior experience supporting Brokerage, Global Markets, and Investment Banking businesses is essential.

  • Solid understanding of Financial Institution onboarding requirements and documentation.

  • Proven ability to manage high-volume onboarding workflows with strong attention to detail and accuracy.

  • Demonstrated capability to prioritize multiple cases simultaneously and perform effectively in a deadline-driven environment.

  • Experience leveraging AI solutions and automation tools to enhance operational efficiency will be advantageous.

  • Strong knowledge of KYC, CDD, AML, sanctions screening, CRS, and FATCA processes.

  • Excellent communication and stakeholder management skills.

  • Proficiency in both English and Chinese, including spoken and written communication.

We regret to inform that only shortlisted candidates will be notified.
We appreciate your understanding.

EA: JAC Recruitment Pte. Ltd.
EA Licence: 90C3026

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