The Assistant Relationship Manager - Japanese Speaker role offers an opportunity to provide administrative and client service support to relationship managers serving private banking clients. The position plays an important part in responding to client enquiries, monitoring account activities and supporting the delivery of financial advisory services while coordinating closely with product teams, Operations and other internal stakeholders.
This role is a great fit for a driven and client-focused professional who is adaptable, collaborative and motivated to succeed in a fast-paced private banking environment. Japanese language proficiency is essential to support communication with Japanese-speaking clients.
Responsibilities
Deliver administrative and client servicing support to relationship managers managing private banking clients
Respond promptly to client enquiries and instructions, resolving most issues effectively
Monitor client account transactions and activities
Assist relationship managers in delivering financial advisory services
Maintain accurate client data and reports, including contact details, account information and credit review status
Manage administrative tasks such as scheduling meetings, preparing correspondence, arranging travel and producing presentation materials
Coordinate with product teams, Operations and internal stakeholders as required
Ensure compliance with all internal policies and external regulatory requirements
Requirements
3–5 years of relevant experience in client servicing, operations or sales support within financial institutions
Bachelor’s degree or diploma
Strong knowledge of financial products and services
Excellent communication, interpersonal and client-facing skills
Detail-oriented, with strong organisational abilities
Forward-thinking mindset and adaptability to change
Strong team player with the ability to collaborate across functions
Ability to perform effectively in a fast-paced environment, with resilience and a client-focused attitude
Client Adviser Competency Standards (CACS) certification is preferred
Japanese language proficiency is essential to support communication with Japanese-speaking clients
About the company
A global company in the private banking sector that supports individuals and families with their wealth management needs. The organisation promotes openness, collaboration and fairness, while investing in its people through learning opportunities and programmes that support professional and personal growth across a broad global network.
JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel Name: Mei Kamioka
EA Personnel: R24123855
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