The Techno-functional Consultant role offers the opportunity to support Microsoft Dynamics 365 Business Central implementation, configuration, and business process improvement within a technology services environment. This role is ideal for someone with strong functional consulting experience, business process knowledge, and the ability to work closely with both business stakeholders and technical teams.
Responsibilities
Facilitate requirements-gathering sessions with business stakeholders and convert their needs into detailed functional specifications
Configure Business Central modules including Finance, Sales, Purchasing, Inventory, Jobs, and Fixed Assets in line with business requirements
Design and document business processes, data flows, mapping structures, and integration specifications
Work closely with technical teams to support system extensions, integrations, and custom development
Deliver user training, prepare supporting documentation, and guide stakeholders through UAT
Diagnose and resolve system issues while providing post-go-live support
Advise business users on best practices, standard system capabilities, and opportunities for process improvements
Contribute to project planning, effort estimation, and regular status reporting
Requirements
Bachelor's degree in IT, Computer Science, or equivalent
Proven experience implementing or supporting Dynamics 365 Business Central or Dynamics NAV
Strong knowledge of finance, supply chain, or project accounting business processes
Ability to translate business needs into clear, structured functional documentation
Experience working with integrations, APIs, and related technologies such as Power Platform, ServiceNow, or CRM
Excellent communication skills with the ability to collaborate effectively across cross-functional teams
Strong analytical thinking and problem-solving capabilities
About the company
A Japanese technology services company, this organisation provides IT solutions, infrastructure support, application development, and operational services to clients across various sectors.
JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel Name: Syahirah Binte Ahmad Ja'afar
EA Personnel: R22105331
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