The Senior Operations Manager role leads and manages all operational functions of a fund management company, ensuring the smooth, efficient, and compliant execution of middle- and back-office activities while working closely with sales, business development, and external service provider teams. The position oversees the internal operations of the Singapore office and manages relationships with outsourced partners, including payroll providers, insurers, corporate secretaries, accountants, and compliance consultants.
This is a hands-on role in a start-up environment that requires strategic thinking, versatility, and the ability to manage multiple responsibilities. High energy, strong execution, and the ability to self-manage and drive projects independently are essential for success in this position.
Responsibilities
Office Operational Management:
Oversee the day-to-day administrative functions of the Singapore office to ensure a smooth and efficient working environment
Provide administrative support to the sales and business development teams, including assistance with reviewing legal documents and related tasks
Manage HR functions such as payroll, employee onboarding, and talent management
Coordinate with the operations manager at the headquarters in Japan on internal administrative matters
Compliance & Risk Management:
Collaborate with internal and external compliance teams to ensure adherence to Monetary Authority of Singapore regulatory requirements
Maintain and regularly update the firm’s operational policies and procedures
Identify operational risks and implement appropriate controls and best practices to mitigate them
Ensure full compliance with internal policies and external regulations, upholding the firm’s commitment to ethical and transparent business practices
Finance & Accounting:
Work closely with the external accounting firm to manage bookkeeping and ensure accurate records of all financial transactions
Monitor cash flow regularly to ensure the company meets its financial obligations in a timely manner
Provide financial insights to management to support cost control, budgeting, and long-term financial planning
Vendor Management:
Serve as the primary point of contact between vendors and internal stakeholders to ensure effective communication and issue resolution
Identify and evaluate potential vendors for office supplies, technology, and facilities, considering factors such as cost, service quality, and reliability
Negotiate service-level agreements and payment terms, ensuring all contracts undergo proper legal and compliance review before execution
Fund Support:
Coordinate with external service providers, including legal counsel, fund administrators, and auditors, on fund-related matters such as fund formation, capital calls and distributions, and annual audits
Support new fund launches, client onboarding, and process improvement initiatives across fund operations
Review quarterly financial statements prepared by fund administrators and ensure timely distribution to investors
Requirements
Bachelor’s degree or diploma in Finance, Accounting, Economics, or a related field
Experience in office management and investment operations, preferably within an asset management or fund management firm
A background in compliance will be an advantage
Strong understanding of financial instruments, fund structures, and regulatory frameworks
Excellent organisational, analytical, and communication skills
Self-motivated and driven, with high integrity and the ability to thrive in a fast-paced, entrepreneurial environment with minimal supervision
Adaptable to evolving business needs and client expectations
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
About the company
A Monetary Authority of Singapore-licensed fund management company based in Singapore. The financial institution specialises in delivering customised private market solutions tailored to the needs of wealth management clients. Its platform enables partners to enhance operational efficiency, deepen client engagement, and deliver personalised investment experiences for high-net-worth individuals and family offices.
JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel Name: Tan Wan Ting
EA Personnel: R22109162
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