The Senior Application Technologist role leads application development and customer technical support for a food ingredients portfolio across both sweet and savoury categories. This onsite position develops formulation concepts and prototypes, performs sensory and physicochemical analysis, troubleshoots at customer sites, and presents technical solutions to customers and internal stakeholders.
Responsibilities
Application Development: Design and execute formulations and prototypes across sweet and savoury categories using the ingredients portfolio; iterate to meet customer and market requirements
Technical Support & Troubleshooting: Provide customer technical support, conduct trials at customer sites, resolve formulation and processing issues
Sensory & Analytical Testing: Perform sensory evaluation and physicochemical analyses; record methods and results for reproducibility and knowledge sharing
Customer Engagement: Present solutions through technical presentations, seminars, demonstrations, exhibitions and innovation days; support sales with client-facing innovation projects
Documentation & Lab Management: Maintain project records, test methods and ensure laboratory equipment is safe, calibrated and well maintained
Cross-functional Collaboration: Work closely with Sales, Technical Services and supply teams to translate customer needs into commercial solutions
Reports to Head of Technical Services/Product Applications
Works closely with Sales, Technical Services, R&D and operations teams; may mentor junior technologists
Reporting & Team:
Report to the head of technical services/product applications
Work closely with sales, technical services, research and development (R&D), and operations teams
Mentor junior technologists where required
Requirements
Diploma or Bachelor’s degree in Food Science, Food Technology, or a related discipline
Minimum 3–5 years of R&D/application experience as a senior food technologist in sweet and/or savoury sectors, including bakery, confectionery, dairy, beverage, salty snacks, or processed foods
Demonstrable hands-on formulation experience across both sweet and savoury applications
Strong sensory acuity, well-developed palate, and solid analytical capability
Excellent presentation and customer-facing skills, with experience running demonstrations and workshops
Self-motivated team player with strong communication skills and a creative, solutions-driven mindset
Preferred qualifications:
Experience working directly with ingredient suppliers or in customer technical-support roles
Familiarity with scale-up considerations and manufacturing processing conditions
Performance indicators
Successful development and commercialisation of formulation prototypes
Customer trial success rate and resolution time for technical issues
Quality and timeliness of technical documentation and laboratory records
Contribution to sales support activities, workshops, and innovation events
What will make a candidate competitive
Proven track record of converting ingredient capability into customer-ready formulations
Strong hands-on laboratory skills, sensory judgement, and effective customer presentation ability
Ability to operate independently while collaborating with commercial and technical teams
About the company
A regional company in the food ingredients industry. The organisation combines a portfolio of specialty ingredients with application expertise and customer-facing technical services to support formulation development and product innovation for food manufacturers.
JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel Name: Adrian Leong
EA Personnel: R26160017