The Account Manager role offers the opportunity to manage client relationships and support business growth within the ERP solutions space. This role is ideal for someone with strong account management, stakeholder engagement, and communication skills who can act as a key liaison between clients, internal teams, and headquarters.
Responsibilities
Build and maintain strong relationships with existing customers to support long-term retention and satisfaction
Identify opportunities to grow existing accounts and expand business relationships
Conduct regular client meetings to provide updates, understand business needs, and gather feedback
Collaborate with internal teams to address customer requirements and deliver suitable solutions
Prepare quotations, proposals, and other supporting documentation as needed
Promote additional products and services where relevant to create added value for customers
Monitor account performance and work towards achieving agreed business objectives and targets
Maintain accurate customer records and account updates within the company’s CRM system
Requirements
Minimum 2 years of experience in a relevant background
Previous experience in sales, customer service, account management, or a related role is an advantage
Strong communication, presentation, and relationship-building skills
Customer-focused with a passion for delivering excellent service and maintaining long-term client relationships
Proactive, resourceful, and able to solve problems effectively
Good listening skills with the ability to understand and respond to customer needs
Comfortable working in a dynamic and collaborative environment
About the company
A Singaporean company in the enterprise software industry, this organisation provides ERP solutions that support business operations across various sectors. It is part of an international group and continues to expand its software solutions across the region.
JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel Name: Sharon Hong
EA Personnel: R25128240
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