Airport Passenger Service – Executive / Senior Executive

Advertised on : 20 Aug 2019 | Closing date : 31 Oct 2019

  Job Reference : 49451

Our client is a well-known Japanese airline seeking for Passenger Service Executive (Japanese speaking) to join their team.


Job Responsibilities:

  • In charge of handling arrival and departure passengers, coordinating and assisting passengers at the check-in counter.
  • Answering telephone calls and general passenger handling duties in the Passenger Service Section; and
  • Any other ad-hoc duties as directed by Managers.
  • Ticketing and reservation.
  • Handling of passenger’s lost and found.
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
  • Direct passengers through Customs, Immigration, and Quarantine, as required.


Job requirements:

  • More than 3 years’ experience in airport passenger service at airline company.
  • Those who are able to read / write and communicate in Japanese (at least JLPT N1 level).
  • Knowledge of Altea Amadeus system desirable.
  • Customer oriented with pleasant disposition and ability to communicate with all level of people
  • Pleasant personality with good interpersonal and communication skills
  • Pro-active, self-motivated individual who works well independently


Interested candidates please click apply or send your updated resume in word format (with current and expected salary) 


Thank you for your application, we regret only shortlisted candidates will be notified.



Functional Areas : Service & Others;Others
Type of Employment : Permanent
Minimum Experience : 1
Work Location : Singapore

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